Questions to Ask Before Hiring Local Roofers Near Me
Jan 30, 2021
With so many local roofers near me, it can be difficult to find the best team to take on your roofing project. At Xterior LLC, we serve customers throughout the Triad, Triangle and Wilmington area of North Carolina. Before we start your project, we want to make sure you feel absolutely comfortable hiring us! Here are a number of questions we recommend that you ask any contractor before hiring them for your roof installation – including us! Don’t sign on the dotted line until you are confident in the team you’re hiring.
What Type of Roof Do You Recommend for My Home?First, make sure you are on the same page as any contractor you want to hire. Any expert roofer will give you their opinion without pushing you to choose a roof you don’t actually want. At the end of the day, you have to love the look of your home. The Xterior LLC team offers two different types of roofing material. The more traditional option is to choose an asphalt shingle roof. When you drive down the street, this is typically what you’ll see on most homes. We also offer metal roof options. At one time, metal was only used for commercial buildings. Today, metal can be a beautiful option for your home as well. The biggest advantage to asphalt roofing is the price. With asphalt shingles, you can expect the roof to last up to two decades, as long as professionals handle your roof installation. However, metal roofs can last even longer. With an expert team installing the metal panels, metal roofs may last up to 50 years or more. Metal roofing comes in a wide rage of colors and styles, so you can find the perfect option to match your home. You can even find metal roofing that replaces a shingle look. It is more expensive than asphalt, but not only does it last longer, it is much less likely to need repair over the years. Here’s a full list of metal roofing benefits. That said, if your heart is set on asphalt, we can help. We’ll walk you through your color/style options and make sure it is installed to last as long as possible. With 45+ years of combined exterior home improvement experience, we know what we’re doing.
How Long Will the Roof Replacement Take?When you speak to a local roofing company about your roofing project, one of the first questions you should ask is how long the project will take. Residential roofing typically only takes a few days. The problem is, some roofing companies overbook themselves. They end up taking weeks or even months to start your project. Some of them might even seem to disappear with your deposit. Here at Xterior, we are always upfront about when we can start and how long it will take to finish your roof. This varies based on the time of year, the size of your roof, and whether we have to order any special materials. We can’t promise a date until we speak to you about your specific roof. What we can promise, though, is that we’ll never leave you hanging wondering if we’re ever going to start. You’ll be in the loop every step of the way. As a note, if you have storm damage that makes your home unlivable until it is repaired, we make every attempt to take on your project quickly. We want to help you get back in your home as soon as possible after a storm. (Learn more here.) That said, beware of “storm chasers.” After a large storm, some contractors drive around and look for homes with damage. They then approach the homeowner with an offer to repair the damage quickly. These teams take advantage of homeowners in need by charging exorbitant prices and making promises they can’t keep. If it seems too good to be true, it probably is.
Will You Remove the Old Roof First?Some residential roofing companies don’t remove the old roof. They simply install a new roof over top and hope for the best. We believe this is not in the best interest of the home. Before we start installing your roof, we’ll remove the old roof and inspect for any underlying damage. Over the course of 20 years, water can make its way into the shingles. This can cause mold, mildew, and a number of other problems. If you just cover up the old roof, you might never know these problems exist. You could trap moisture or even pests under the new roof. Over time, this creates big problems and can even cause portions of your roof to collapse. We repair any issues before installing your new roof.
Do You Have Insurance?Never hire a contractor until you see a copy of their insurance. All residential roofing companies should carry insurance. They should be willing to provide a copy of their paperwork so you can verify. If a company does not have insurance, run! You might be thinking that if a company can handle your roofing needs, insurance isn’t a big deal. After all, you have homeowner’s insurance, right? Well, this way of thinking could actually end up costing you hundreds of thousands of dollars. A contractor’s insurance protects you if anyone gets hurt during the job or if the workers cause any property damage. Maybe the wind picks up a loose shingle as it is being removed and it flies right into your neighbor’s window. Similarly, someone trips over a loose board on the ground. Or, unfortunately, maybe something much worse happens and a worker falls off your roof. Your homeowner’s insurance may or may not cover any of these things. Even if your insurance does cover liability during home improvement projects, this liability might be limited. If your contractor doesn’t provide insurance, you could be sued to pay damages and medical costs out of pocket. We are happy to provide copies of our insurance paperwork before we start working. You can feel free to call our insurance company to verify our policy.
How Much Will My New Roof Cost?Before you start working with any contractor, always make sure you understand the cost of your new roof. Clarity is super important so you aren’t surprised by the bill at the end of the project. A number of things can affect the cost of your new roof. These include the following:
- The size of your home
- How many special features your roof has (vents, skylights, dormers, etc.)
- The roofing material you choose
- Unusual considerations, such as a roof that is extremely sloped
- The color and style of shingle/panels/tiles you choose (standard versus premium)
- Underlying damage that needs roof repair
What Other Roof Projects Have You Recently Completed?Any professional contractor will be able to show you other projects they’ve recently completed. You can see our portfolio online here. Here are a few things to look for when you review a contractor’s portfolio:
- Are the projects recent?
- Do they show before/after photos?
- Are there roofs that look similar to what you want for your home?
- Do they show a variety of roofs?